Are you wondering which Arlo camera model you have? With so many different cameras on the market, it’s easy to get confused about which one is yours. But don’t worry – we’re here to help you figure it out!
If you’re like most people, then you probably bought your Arlo camera a while ago and can’t remember all of the details about the specific model. Or maybe you inherited your Arlo from a friend or family member, and you’re not sure what type of camera it is.
Whatever the case may be, we’ve got you covered. In this post, we’ll go over some simple ways to identify your Arlo camera model so that you can make the most of its features and capabilities.
“Knowing the exact model of your Arlo camera can help you troubleshoot any problems, find helpful resources online, and even upgrade to newer models.”
We’ll give you step-by-step instructions for finding your camera’s model number, as well as some tips for determining its physical attributes and specifications. By the time you finish reading this post, you’ll know exactly what kind of Arlo camera you have!
Locate the Model Number on Your Arlo Camera
If you are an owner of one or several Arlo cameras, chances are that at some point, you may need to identify which model your camera is. There can be numerous reasons why knowing this information could come in handy – for instance, compatibility with accessories or replacement parts, support services, and even website troubleshooting.
Check the Bottom of Your Camera
The first place where you should look for the model number on your Arlo camera is on the bottom of its body. This area usually has all the relevant markings about the device itself. Look for a small sticker or engraving that mentions the make, model, and serial number of your camera. The details might be hard to decipher in poor lighting conditions, so it’s a good practice to use a flashlight or move the camera closer to a light source before examining the label. You will notice that each security camera from Arlo has a unique product code, which can be easily identified even if you are a casual user.
Look for the Model Number on the Packaging
Another excellent place to help identify the model of your Arlo camera would be checking the original packaging box. If you still keep the box after purchasing or during installation, it should have printed clearly on the outside all the essential information, including the model name & number. Before disposing of any product packaging, always double-check for important information as frequently these boxes also contain instructions manuals, warranty cards, among others useful tidbits.
Check the User Manual for the Model Number
If you don’t have access to the original packaging anymore or you’ve lost track of it over time, grab your user manual. All Arlo cameras models should come with their own step-by-step guide on how to set up, operate, and troubleshoot the device. Typically, you should find within this document some information regarding the basics of the camera’s specifications – including its model code. The manual may include additional important data that could assist you in understanding more about your Arlo equipment.
Search for the Model Number on Arlo’s Website
Finding the model number of your Arlo security camera is also possible by browsing their official website. Go to support center where you will be required to fill out a wide range of details related to your inquiry or issue before being connected with an agent. Another way is through a search bar located in the header section where you can gain access to all kinds of users manuals and troubleshooting information. Also, pay attention to their FAQ section as it has an abundance of specific knowledge related to different Arlo camera models’ functionalities available at your disposal.
“Finding the right version number of your Arlo camera ensures compatibility with accessories such as batteries, chargers or skins.” -Dmytro Malko, Tech Advisor
Whether you’re looking for guidance from customer support or just curious which Arlo model you have, finding your device’s make & model code doesn’t need to be a daunting task. Simply read our tips above which are practical and easy to implement solutions that will assist you in recognizing which Arlo camera you own confidently. With these straightforward tools under your belt, you’ll always be able to identify what Arlo cameras do I have?
Check the Arlo App to Identify Your Camera Model
If you’re wondering which Arlo camera model you have, there are several ways to find out. One of the easiest methods is by using the Arlo app on your smartphone or tablet.
Open the Arlo App and Access Your Camera Settings
The first step is to open the Arlo app on your device and access your camera settings. To do this, navigate to the main menu and select “Settings” from the list of options.
Next, choose the camera that you want to identify from the list of devices on the screen. Once selected, you’ll be taken to a new page with additional settings for that specific camera.
Find the Camera Model Information in the App
Now that you’re on the camera’s settings page, you should be able to see some basic information about the device. This will include details such as its name, battery life, and signal strength.
To find the specific model of the camera, scroll down until you see the “Device Info” section. Here, you’ll be able to view important details about the unit, including the software version, MAC address, and most importantly, the camera model name.
Compare the Camera’s Appearance to Arlo’s Product Lineup in the App
If you’re still unsure which Arlo camera you have after checking the model name in the app, another option is to compare the device’s appearance to Arlo’s product lineup in the app.
To do this, go back to the main menu and select “Devices” at the bottom of the screen. Next, tap on the camera that you want to identify and look at its profile picture. This will give you a visual representation of what the unit should look like.
Compare this image to the other devices in the app to see if you can find a match. If you’re still unsure, you can also visit Arlo’s website and check their product lineup for more information.
Use the App to Search for the Model Number
In some cases, you may not be able to find the specific model name of your camera anywhere in the app or on Arlo’s website. If this happens, you can try using the search function within the app to look up the camera by its model number.
To do this, go back to the main menu and select “Devices”. Next, tap on the “+” symbol at the top right corner of the screen and choose “Add Device” from the list of options. From here, you’ll be prompted to enter the model number of your camera.
If the app recognizes the model number, it will automatically populate the information for you, giving you an easy way to identify which Arlo camera you have.
“By knowing what type of camera you have, you’ll be better prepared to troubleshoot any issues that arise and ensure you’re getting the most out of your device.” -Philips Hue Smart Home Automation
Compare Your Camera’s Features to Arlo’s Product Lineup
If you’re not sure which Arlo camera you have, it’s important to compare its features to the product lineup. This will help you determine which model you have and what capabilities it has.
Visit Arlo’s Website to View the Product Lineup
The first step in identifying your Arlo camera is to visit their website. The company offers a range of cameras, from basic models to advanced systems that include multiple cameras and smart home integration. By browsing their product lineup, you can get a sense of which models may be similar to your own.
“At Arlo, we offer a wide range of security cameras to meet the needs of our customers. From basic indoor cameras to advanced outdoor systems, we have something for everyone.” -Arlo spokesperson
Compare the Camera’s Appearance to Arlo’s Product Lineup
Once you’ve looked at their website, take a closer look at your camera itself. Compare its appearance to the product photos on Arlo’s site. Do they look similar? Are there any distinct differences?
Keep in mind that some older models may have been discontinued or replaced with newer versions. If you don’t see an exact match on the website, look for models that are similar in size, shape, and design.
“We strive to develop sleek, modern designs that blend seamlessly into every environment. Whether you need a discreet indoor camera or a rugged outdoor system, we prioritize both form and function.” -Arlo spokesperson
Review the Camera’s Features and Compare to the Product Lineup
Another key factor in identifying your Arlo camera is comparing its features to those listed on their website. Here are some of the key factors to look for:
- Resolution: What is the camera’s image quality, in terms of both video and still photos?
- Field of view: How wide is the camera’s viewing angle?
- Night vision: Does the camera have infrared night vision, and if so, how far can it see in the dark?
- Motion detection: Can the camera detect motion and send alerts when activity is detected?
- Smart home integration: Is the camera compatible with other smart home devices, such as Amazon Alexa or Google Assistant?
By comparing these features to those listed on Arlo’s website, you can narrow down which model you most likely have.
“At Arlo, we’re committed to staying at the forefront of security technology. That means offering cameras with advanced features like 4K resolution, HDR, object tracking, and much more.” -Arlo spokesperson
Check the Model Number and Compare to Arlo’s Product Lineup
If you’re still having trouble identifying your Arlo camera, check the model number. This can usually be found on the back or bottom of the device, or on the packaging.
Compare the model number to those listed on Arlo’s website. If you find an exact match, that’s a surefire way to confirm which camera you have. However, keep in mind that some models may have similar numbers but slightly different names or feature sets.
“We believe that our customers should always know exactly what they’re getting when they purchase an Arlo camera. That’s why we provide detailed specs, images, and descriptions for all of our products on our website.” -Arlo spokesperson
By following these steps, you should be able to determine which Arlo camera you have. This knowledge will make it easier to troubleshoot any issues and ensure that you’re optimizing your camera’s features to the fullest.
Use Arlo’s Online Support to Determine Your Camera’s Model
If you are unsure about which Arlo camera model you have, it can be challenging to find the right support documentation. However, thanks to Arlo’s excellent online support system, determining your camera model is easier than ever before.
Access Arlo’s Online Support Website
The first step in determining your Arlo camera model is to visit the official Arlo website and access their support page. This page has all of the resources that you need to identify your camera type and get the assistance you need.
Once you’re on the Arlo website, look for the “Support” tab located at the top of the homepage. Click this tab, and it will take you directly to Arlo’s online support center. Alternatively, you can search “Arlo Support Center” through any major search engine to land on the correct webpage.
Submit a Support Ticket with Your Camera Information
If you didn’t see anything helpful to determine your camera model under the product category section or troubleshooting guides on the support website, the next option is to submit a support ticket. This allows you to provide specific information about your device so that the support team can assist you better.
To create a support ticket, click the “Contact Support” button on the same support page we accessed earlier. Type in a brief description of the issue or question you have related to your camera(s). You’ll then be asked to fill out a form where it’s best to provide your camera’s model number, serial number, and general information of the issue(s) you’re experiencing.
The support team should get back to you with helpful instructions within one business day after submitting the form! Alternatively, they might ask for more specifics if they still cannot determine the camera type. A representative may even ask to schedule a phone call to go over any confusion and maximize their capacity to help answer inquiries efficiently.
“We know that finding and obtaining technical support can sometimes be challenging; however, we strive to make things as easy as possible with our comprehensive online support center.” -Arlo Technologies Support Center Team
Identifying which Arlo camera you own doesn’t need to be frustrating or unclear. Many resources may help you navigate uncertainties regarding understanding features specific to your device thoroughly. The further you delve into your troubleshooting journey, the better chance that their support team can offer more tailored advice to address your problem most effectively.
Contact Arlo’s Customer Service for Help Identifying Your Camera
If you’re having trouble identifying your Arlo camera model, don’t fret. Contacting Arlo’s customer service is the perfect solution to help you determine which Arlo camera you have.
Arlo’s knowledgeable and friendly representatives are available 24/7 to assist you with any questions or concerns about your cameras. Whether it’s determining your camera model or troubleshooting a technical issue, Arlo’s customer service has got you covered.
Find Arlo’s Customer Service Contact Information
The first step in contacting Arlo’s customer service is to locate their contact information. You can find all of Arlo’s customer support options on their website, including phone numbers, live chat, and email.
To access Arlo’s customer support page, go to Arlo.com and click on “Support” at the top of the homepage. This will provide you with a list of options for contacting customer support.
- Phone: If you prefer speaking directly with a representative, Arlo’s phone support option may be best for you. Simply call one of the phone numbers listed on their website based on your location. You’ll be connected with a helpful representative who can assist you in identifying your camera model.
- Live Chat: Another way to contact Arlo’s customer service is through their live chat feature. This allows you to chat online with a representative and receive real-time assistance.
- Email: If you don’t need immediate assistance, emailing Arlo’s customer support team is also an option. A representative will typically respond within 24 hours.
Call Arlo’s Customer Service and Provide Your Camera Information
Once you’ve located Arlo’s customer service contact information, calling them is the next step in identifying your camera model. When you call, be sure to have your camera with you and provide as much information about it as possible.
Some of the details that may help identify your specific Arlo camera model include:
- The shape of the camera
- The color of the camera
- The placement of any buttons or LED lights on the camera
- The age of the camera (if known)
Providing this information to the representative will aid them in helping you effectively determine which Arlo camera you have. In some cases, they may need additional information or pictures of the camera to better assist you.
“Arlo support was fantastic – I spent over an hour chatting & emailing back & forth with them regarding my home network setup, multiple different Arlo devices, and other networking issues unrelated to Arlo itself.” -Anonymous User via TrustPilot
Don’t hesitate to contact Arlo’s customer service for assistance in identifying your specific camera model. With their expert knowledge and various communication channels available, determining which Arlo camera you have has never been easier!
Frequently Asked Questions
How do I identify which Arlo camera model I own?
You can identify your Arlo camera model by checking the label on the bottom or back of the camera. The label will have the model name or number printed on it. You can also check the packaging or receipt from when you purchased the camera for the model information.
What are the differences between the various Arlo camera models?
The differences between Arlo camera models include features such as video resolution, field of view, night vision capabilities, and whether they are indoor or outdoor cameras. Other features may include two-way audio, motion detection, and the ability to connect to a smart home system. Higher-end models may also have more advanced features and better image quality.
Is there a way to check the serial number or firmware version of my Arlo camera?
Yes, you can check the serial number and firmware version of your Arlo camera through the Arlo app. Simply go to the device settings and look for the firmware or serial number information. You can also find this information on the label on the bottom or back of the camera.
Can I find out which Arlo camera I have through the Arlo app?
Yes, you can find out which Arlo camera you have through the Arlo app. Simply go to the device settings and look for the model name or number. You can also see the camera’s serial number and firmware version in the same location.
Are there any physical characteristics or markings that can help me identify my Arlo camera?
Yes, there are physical characteristics and markings that can help you identify your Arlo camera. For example, different models may have different shapes, sizes, or colors. Some models may also have the model name or number printed on the camera itself or on the label on the bottom or back.
Where can I find more information about the Arlo camera models and their features?
You can find more information about the Arlo camera models and their features on the Arlo website or in the product manual that came with your camera. You can also search online for reviews or comparisons of different Arlo models to help you decide which one is right for you.