What Does The Red Light Mean On Ring Camera? Learn How To Fix It

Ring camera is undoubtedly one of the best home security cameras you could own. The device comes packed with an array of features that let you keep a close eye on what’s happening around your property anytime, anywhere.

As with any sophisticated technology, there might come times when it acts up unexpectedly, and you’ll notice its red light turning on, indicating that there’s something wrong. This can be frustrating, especially if you don’t know how to fix it.

If you’re experiencing this issue, don’t panic. In this post, we’ll walk you through why the Ring Camera’s red light comes on, what it means, and how you can troubleshoot it without seeking professional technical assistance.

“The good news? Most of the time, the solution to this problem is simple, straightforward, and easy to resolve.”

In the following sections, we’ll cover everything from hardware failure to connectivity issues, identifying each possible reason for the Ring Cam’s red light coming on while offering step-by-step solutions to help you get the most out of your security camera. So read on to learn more about how to fix the red light on your Ring Camera!

Understanding the Red Light on Ring Camera

What is the Red Light on Ring Camera?

The red light on a Ring camera indicates that the camera is recording. Ring cameras have an infrared sensor that detects movement, and when it does, it automatically begins to record video footage.

Why is the Red Light on Ring Camera Important?

The red light on Ring camera is important because it serves as a visual cue for anyone approaching your home. When people see this light, they know they are being recorded, which may deter them from committing any crime or suspicious activity.

Furthermore, if you notice that the red light is not on even when there’s motion in front of the camera, it means the camera has stopped working and needs fixing or replacing as soon as possible.

How Does the Red Light on Ring Camera Work?

The red light on a Ring camera works by indicating that the device is currently recording. It starts blinking whenever there is motion detected, alerting anyone nearby that their actions are being recorded.

What Does the Red Light on Ring Camera Indicate?

The red light on a Ring camera typically indicates one of three things:

• The device is recording and storing the footage;
• There was a moment where the device lost power; or
• The camera’s firmware is updating (in which case, the red ring will pulse).

If the red ring fails to illuminate or blinks inconsistently, then further investigation should be done to determine if the device is faulty.

“The red light on the Ring camera instantly makes the person aware that they are potentially being monitored”. -Jordan Harling, security expert

The red light on Ring camera is an essential function for home security purposes. It serves to alert all parties that there’s a recording taking place, and it also assures homeowners that their property is being monitored. Understanding how this feature works can help homeowners to better manage their devices and ensure that they’re operating correctly.

Common Reasons for the Red Light on Ring Camera

If you are a regular user of Ring cameras, you may have come across a red light flashing on your device. The red light indicates that there is something wrong with your camera, and it needs immediate attention. Here are some common reasons for the red light on Ring Camera:

Low Battery

The most common reason for the red light on Ring Cameras is low battery. If your camera’s battery is running out of juice, it will flash a red light to alert you. To check if your battery is low, open the Ring app and go to Device Health. Here, you can see the status of your battery. If the battery level is below 20%, you should recharge it immediately.

“A blinking red indicator signifies a low charge or an interruption in power.” -Ring website

No Internet Connection

If your Ring camera loses its internet connection, it will also flash a red light. A stable internet connection is necessary for your camera to function properly. Ensure that your Wi-Fi is working correctly and connected to the camera. If your internet connection has been lost, try resetting your router or contacting your internet service provider (ISP).

“If your Ring device stops communicating with the server, or if your internet connection goes down, the light ring on your device will turn off.” -Ring website

Unstable Power Supply

If your camera receives unstable power supply, it can also trigger the red light. Check if your camera is receiving sufficient power by ensuring it’s properly connected to a source that provides uninterrupted power supply such as a stable electrical wiring system or a surge protector.

“Power-related issues happen when the camera doesn’t receive consistent power, such as during surges.” -Ring website

Camera Malfunction

If you confirmed that the battery status, internet connection and power supply are all stable without any issue yet your camera is still flashing red lights. This might mean that your Ring Camera has a malfunction or needs further troubleshooting on Ring Community with verified technical support agents.

“If none of these steps resolve the problem, it may be an issue with the device itself requiring additional support from our advanced team.” -Ring website

The red light flashing on your Ring Camera can indicate several issues. Low Battery, No Internet Connection, Unstable Power Supply are some common causes that need to get fixed immediately. On rare occasions, camera malfunction could also cause the blinking red light which requires professional help. By following the guidelines above, you can easily troubleshoot the problems related to the red light on your Ring cameras.

How to Troubleshoot the Red Light on Ring Camera

Check Battery Level

The red light on your Ring Camera may indicate a low battery level. To check the battery life, open the Ring app and go to the device settings. Here you will be able to see the current battery percentage of your camera. If it is below 20%, recharge the battery or replace it with a fully charged one.

“When the battery gets too low, the LED ring around the face of the unit begins to pulsate in red.” – Mike Prospero, Tom’s Guide

Check Internet Connection

Another reason why the red light may appear on your Ring Camera is due to poor internet connection. Make sure that your Wi-Fi signal is strong and stable enough for the camera to connect to. You can test this by trying to connect to other devices such as your phone or laptop. Alternatively, restart your router and wait for it to reconnect before checking if the red light has disappeared from your Ring Camera.

“Ring-branded outdoor cameras work best when connected to both a good-quality Wi-Fi network and an electrical outlet.” – Lee Neikirk, CNET

Check Power Supply

If your Ring Camera is hardwired, then the red light may suggest that there is a problem with its power supply. Check the wiring connections and ensure that there is no damage to the cables. Also, try resetting your circuit breaker and switch off and on again to see if this resolves the issue.

“Finally…poorly wired transformers (thick wires feeding the tree light strings) need to be replaced with updated products rated at sufficient capacity.” – John Rzeznikowski, Home Shopping Network

If you have tried the above steps and still cannot seem to resolve the issue, then it may be time to contact Ring support. Remember, that a red light on your camera means that something is not working correctly, so make sure to address the problem as soon as possible to ensure the safety of your home.

Resetting Your Ring Camera to Fix the Red Light

If you notice that your Ring camera is displaying a red light, it’s essential to take action immediately. A red light typically indicates that there is an issue with your device or connection. Fortunately, resetting your camera often corrects this problem and gets your device back on track.

Performing a Hard Reset

A hard reset erases all of your settings and preferences from your device, returning it to its factory settings. This reset may resolve any connectivity issues or glitches that cause your camera’s red light to turn on. Here are some steps to help you perform a hard reset:

• Locate the “setup” button at the bottom of your Ring camera.
• Hold down the setup button for 20 seconds. Release the button only when the LED light on the front flashes.
• Your Ring camera will then reset and go through its startup process before reconnecting to Wi-Fi and displaying its blue light.

Please note that if you have a Ring Doorbell Pro, the reset button is located near the charging port. And for the Ring Stick Up Cam, press and hold the orange setup button until the flashing yellow light appears.

Performing a Soft Reset

A soft reset keeps your device’s current configuration while turning off power and rebooting it. For devices that display the red light due to a minor glitch or network connection issue, this method can usually resolve the problem. Here’s how to do it:

• Press and release the orange setup button on the back of your Ring camera once.
• The device turns off and reboots itself automatically. After several minutes, your camera will display its blue light and is ready for use.

Factory Resetting Your Ring Camera

If your device still shows a red light after performing a hard and soft reset, you may have to resort to resetting it back to its factory settings. Keep in mind that this process will erase all of your customizations, including device names, shared users, and recording history. Follow these steps:

• Locate the “setup” button at the bottom of your camera.
• Press and hold the setup button down until the LED on the front begins to flash rapidly.
• Release the button and let your camera go through the fading light animation.
• Your device has now been reset to its original factory settings and is ready for set up again.

Updating Your Ring Camera Firmware

In some cases, an outdated firmware version can cause connectivity and other issues with your device, leading to a red light indicator. Therefore, it’s crucial to ensure that your camera runs on the latest firmware version. Here are the steps to update your firmware:

• Open the Ring app and tap on the three-line icon on the upper left corner of the screen and select Devices from there
• Select the device for which you want to update the firmware
• Under device health, select ‘Update Device Software’
• The app then checks for any available updates before starting to download them automatically
• After the download completes, follow the prompts on the app to complete the installation process

“It’s essential to check for updates regularly to ensure that your Ring camera operates correctly and keeps your home secure.”- Lifewire

Discovering a red light on your Ring camera may feel unsettling at first, but several methods can help you remedy this issue. By performing a hard or soft reset, factory resetting the device and updating its firmware version, you can restore your camera’s operation in no time.

Upgrading Your Ring Camera to Prevent Red Light Issues

The Ring camera is an excellent security tool for your home, but sometimes it can develop red light issues that can be frustrating. A Ring camera’s red light indicates that the device has low power or an issue with connectivity. Several steps can help fix the problem. One of them is upgrading your Ring Camera software to the latest version.

Upgrading to the Latest Firmware Version

To upgrade your Ring camera’s firmware, go to the menu bar and click on devices. Find your desired device, then click its name and select “Device Settings.” Next, select “Firmware Upgrade,” where you can check if there are any pending updates available for your device. If there is a new update, click “Update Firmware” and wait for the process to complete – this usually takes only a few minutes.

“I highly recommend keeping your Ring app up to date by enabling automatic app updates. To ensure optimal functionality and experience, have the latest most feature-packed version of the app installed.” -Alex Kippel,

If the firmware upgrade still does not fix the issue, try repositioning the Wi-Fi router closer to the Ring camera as a weak Wi-Fi signal can lead to disconnections causing the red light problem. If you can’t resolve the problem using these two methods, move onto replacing old batteries with new ones.

Replacing Old Batteries with New Ones

The second method of fixing the Ring camera’s red light is by replacing the old batteries with new ones. Doing so will ensure that there is enough power supplied to the camera, preventing the red light from showing up. Follow these simple steps:

• Open the battery compartment located at the bottom part of the Ring camera.
• Remove the old batteries, then insert new ones that have a reliable brand name like Duracell or Energizer.
• Close the battery compartment securely and turn on the camera to confirm if the red light issue is resolved.

“Replacing your ring camera’s batteries after 6-12 months ensures optimal performance for around-the-clock monitoring. It also eliminates the chances of damage to your home security system due to a power outage or low battery.” -Jeremy Lessaris.

If replacing the camera’s batteries still doesn’t fix the problem, consider using an Uninterruptible Power Supply (UPS) as the last option.

Using an Uninterruptible Power Supply (UPS)

If you experience frequent power interruptions, there are chances that all your smart devices, including Ring cameras, may start showing red lights. In those instances, it is recommended you purchase and install an uninterruptible power supply (UPS), which will provide backup power whenever there is a power loss.

After installing a UPS, connect your Ring Camera to one of its output ports following these simple steps:

• Plug in your UPS power chord into the power outlet.
• Connect your Ring Camera charger with one of the available output ports.
• Turn on the camera and wait for several minutes – this usually takes some time for the device to either reboot or establish connectivity.

“A UPS serves as a secure point of supply during disturbances such as Spike voltage, Surge failure, and even prolonged failures caused by brownouts and extended outages”-Michael David,

In Conclusion, troubleshooting Ring camera issues can be done through various methods, depending on the reason for the red light issue. Ensure the latest firmware version is installed, have reliable batteries in place or opt for a UPS to prevent low power and connectivity problems. If none of these solutions work, get in touch with their customer support team, which is known for its exceptional service.

Contacting Ring Support for Help with Red Light Issues

Are you experiencing red light issues with your Ring camera? Don’t worry, help is just a few clicks or phone call away. Ring has provided multiple avenues of support to assist customers in fixing any problematic issue they may face with their device. Keep reading below to find out how to contact Ring support for assistance with red light problems.

Live Chat Support

One way to get immediate help with your Ring camera’s red light issue is through live chat support. This feature allows you to communicate directly with a support representative who can guide you through troubleshooting steps and work towards resolving the problem. To access live chat support:

• Go to the Ring website, click on “Support” at the top right corner of the page and then select “Contact Us”.
• Enter your name and email address associated with your Ring account.
• Select the product you need help with from the dropdown menu and then choose “Troubleshooting/Technical Issue.”
• A Live Chat option will appear, click on it to initiate the chat session with an expert.

It’s important to note that live chat support is only available during specific hours which are typically listed on the Ring website. Another thing to keep in mind is that wait times for support may vary depending on the number of people looking for assistance.

Phone Support

If you prefer speaking to someone immediately instead of going through online channels, another avenue for contacting Ring support regarding red light issues is by calling them. The company provides dedicated phone numbers for various regions around the world where there is Ring presence. Below are some guidelines if you want to reach Ring via telephone:

• Go to the Ring website and click on “Support” at the top right corner of the page; then select “Contact Us”.
• Select the product you need help with from the dropdown menu and choose “Troubleshooting/Technical Issue.”
• A list of numbers will appear, select the one that corresponds to your region or country.
• Make sure you have your Ring camera ID (found on the device itself) ready as well as any other relevant information about your account before making a call.

Ring’s phone support is available 24/7, however wait times may still occur due to high traffic. Be patient and ready to provide clear details regarding your red light problem when speaking to a representative to get faster assistance.

Email Support

If neither live chat nor phone support works for you, there is also an option to reach out to Ring through email. This method can be helpful if you wish to send along pictures or documents related to the issue. Email support can be accessed using these simple steps:

• Go to the Ring website and click on “Support” at the top right corner of the page; then select “Contact Us”.
• Select the product you need help with from the dropdown menu and choose “Troubleshooting/Technical Issue.”
• Scroll down until you see the option “Send us an email”, click it to open an email message.
• Enter all relevant information including description of the problem and attach any necessary files.
• Send the email to the address provided.

Ring typically responds to emails in a timely fashion but response time varies based on number of incoming requests. It’s essential to provide clear details when sending an email so any support representative can help identify the issue and guide you through a solution.

“Ring is dedicated to providing its users with high-quality security devices and excellent customer service. Take advantage of the multiple ways to reach out to Ring if you face any issues with your device, especially red light problems.” -TechWiser

Frequently Asked Questions